FAQ

 

What is your return policy?

All items must be returned new, unused and in original Sweet Cherry packaging. Returns that do not meet our policy may not be accepted and will be sent back to the customer. Please contact our customer care team at hello@sweetcherry.lu and we will assist you with arranging your return.

Please note that all returns are sent back at your own cost.

What if my items are damaged or incorrect?

If you have received a damaged or incorrect item, contact our customer support team at hello@sweetcherry.lu with a photo of the damage, or the incorrectly shipped product, as well as your order number and we will get back to you.

 

How do I order wholesale?

For wholesale orders please contact us at hello@sweetcherry.lu

 

How do I place an order?

Shopping on our Sweet Cherry website is very simple. All 5 bodysuits are displayed on the homepage and you can find more details about them if you click on the Shop button.

Once you have found an item you love, simply choose preferred size, specify the number of items you want to order and click on the Add to Cart button. The items will be added to your basket. You can choose to continue shopping, or proceed straight to the checkout.

Please confirm the items you would like to purchase and click on "Checkout".

Enter your shipping and billing address details on the next page. If you are happy with everything, click on the "continue to the payment method" button and enter your payment details.

Simply finish placing your order by clicking on the Purchase button.

Once you have placed your order, you will receive an automated confirmation email from us! Please check your junk/spam folders in case the email snuck in there.

If you have any questions, or something went wrong, please let us know by contacting our customer care at hello@sweetcherry.lu